Effective Date: March 28, 2025
Company: Illtro Enterprises
Website: https://illtro.com
Contact Email: support@illtro.com
Welcome to Illtro, a mobile application operated by Illtro Enterprises (“we,” “our,” or “us”). By using
the Illtro mobile application (“App”) or any related services, you agree to these terms and
conditions. Please read them carefully before using our services.
- Acceptance of Terms
By accessing and using Illtro, you agree to comply with and be bound by these terms and
conditions. If you do not agree to these terms, you must not use the app. - Eligibility
By using the app, you represent and warrant that you are of legal age and have the legal capacity
to enter into these terms. - User Accounts
You may be required to create an account to access certain features.
You agree to provide accurate, current, and complete information during registration.
You are solely responsible for maintaining the confidentiality of your account and password.
You agree to accept responsibility for all activities that occur under your account. - User Obligations
Provide accurate and up-to-date information.
Not engage in any illegal, abusive, or fraudulent activity.
Use the app only for lawful purposes and in accordance with these terms.
Refrain from attempting to interfere with the proper functioning of the app, including hacking,
reverse engineering, or disrupting its infrastructure. - Privacy
Your use of the app is governed by our Privacy Policy which details how we collect, use, and
protect your data. By using Illtro, you agree to our Privacy Policy. - Payments and Fees
You agree to provide accurate payment information if making payments through the app.
Payments may be processed by third-party providers whose terms you also agree to.
We reserve the right to cancel or refuse payments due to errors or suspected fraud. - Cancellations and Refunds
Bookings, cancellations, and refunds are governed by policies provided at the time of booking.
Refunds may be subject to deductions based on usage and service terms. - Intellectual Property
All intellectual property rights in the app and services are owned or licensed by Illtro Enterprises.
You may not copy, modify, distribute, or create derivative works without written consent. - Third-Party Services
The app may include integrations with third-party services such as payment gateways or video
conferencing providers.
Illtro is not responsible for the functionality or practices of these third-party services. - Termination
We reserve the right to terminate or suspend your account at any time without notice for any
violation of these terms. - Limitation of Liability
To the maximum extent permitted by law, Illtro and its representatives shall not be liable for any
indirect, incidental, or consequential damages resulting from your use of the app. - Indemnification
You agree to indemnify and hold Illtro harmless from any claims, losses, or expenses arising from
your use of the app or violation of these terms. - Modifications to Terms
We may modify these terms at any time. Your continued use of the app signifies your acceptance of
the updated terms. - Governing Law
These terms are governed by Indian laws. Disputes shall be resolved in the courts of Mandsaur,
Madhya Pradesh. - Contact Us
Email: support@illtro.com
Phone: 93998 06280
Address: Siddhivinayak Colony Ext. Sitamau, Mandsaur, 458990 - Disclaimer and Responsibility Policy
Illtro Enterprises (“Illtro”, “we”, “our”, or “us”) provides a digital platform via https://illtro.com that
allows users (“Patients”) to connect with independent medical professionals (“Doctors”) for
consultations and services.
We are only a medium facilitating interactions. Illtro does not offer medical advice, diagnosis, or
treatment.
All medical decisions, diagnoses, and treatments are solely the responsibility of the Doctor and
Patient.
Illtro shall not be held liable for the outcomes, efficacy, or reliability of any medical service or lab
test.
We do not verify or guarantee the credibility or medical qualifications of listed healthcare
professionals.
Any disputes arising between patients and doctors must be resolved by those parties
independently. Illtro will not mediate or assume responsibility.
The app is provided ‘as-is’ without any warranties of service outcomes, availability, or performance.
By continuing to use our services, you release Illtro from any liability regarding your health
outcomes or medical interactions.
You acknowledge your responsibility in understanding, choosing, and interacting with healthcare
professionals through the app